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Support email
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Based inBoston, Massachusetts, USA
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Response time1–2 business days
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Hours of operationMon–Fri, 9 AM – 6 PM UTC
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Type of inquiriesSupport · Bug reports · Tool requests · Partnerships · Press
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Privacy concerns
Frequently Asked Questions
Are FixMyPDF tools really free?
Yes. Every tool on FixMyPDF is 100% free, with no hidden charges, no watermarks on output, and no account required. We're supported by display advertising.
What happens to the files I upload?
Files are processed on our servers and then automatically deleted within 1 hour. Files are never reviewed by humans or used for training. Connections use HTTPS / TLS encryption.
Is there a limit on file size?
Most tools support files up to 100 MB. For larger files, try splitting them first or contact us — we'll happily look into raising the limit.
Can I request a new tool?
Absolutely. Tool ideas are how the site has grown. Use the form above with subject "Tool request" and describe what you'd like to see.
I found a bug. What should I do?
Send us a message with the steps to reproduce, your browser/device, and a screenshot if possible. Bugs reported through the form usually get fixed within the same week.
Do you offer partnerships, sponsorships, or guest posts?
We're open to relevant partnerships and rarely accept guest posts. Reach out with details and we'll respond if there's a good fit.
How can I exercise my GDPR / CCPA rights?
Send a request to hello@fixmypdf.net or use the form above. We respond within 30 days as required by law. See our Privacy Policy for full details.